| Job Title | Deadline |
|---|---|
| Application Support Engineer | 21/03/2025 |
| Senior Cloud Engineer | 21/03/2025 |
| IT Support Engineer | 21/03/2025 |
| Manager (Corporate Communications) - Expired | 19/03/2025 |
| Officer (Operational Support) - Expired | 13/03/2025 |
Application Support Engineer
To provide operational support for HKGI’s expanding portfolio of systems, a new Application Support Engineer will be essential in executing, setting up, and releasing application systems to ensure optimal performance, reliability, and usability. The incumbent will assume the following responsibilities:
Key Responsibilities:
- Monitor, troubleshoot and optimise the performance of applications in production environments
- Develop and execute comprehensive test plans and cases to validate application functionality and quality
- Assist in configuring and setting up applications across development, testing, production environments
- Collaborate with in-house and vendor development teams to adhere to best practices in application deployment
- Coordinate application releases, conducting thorough testing to facilitate smooth deployment
- Maintain detailed documentation of application configurations and release processes
- Provide technical support and training to end-users as needed
- Stay current with emerging technologies and industry best practices in application support
- Perform any other duties assigned by senior officer
Requirements:
We are seeking a high-calibre candidate for the post of Application Support Engineer who possesses:
- A bachelor’s degree in Computer Science, Information Technology, or a related field
- Proven experience as an Application Support Engineer or in a similar role
- Strong understanding of software development processes
- Familiarity with database management (Relational and NoSQL) and scripting languages (e.g., Python, Shell)
- Experience with application monitoring tools and testing frameworks
- Strong analytical and problem-solving skills
- Strong communication and interpersonal skills, capable of working with both technical and non-technical stakeholders
Preferred Qualifications
- Experience with cloud platforms (e.g., AWS, Azure)
- Knowledge of best practices and tools in DevOps (e.g., CI/CD pipelines)
- Familiarity with version control systems (e.g., Git)
- Past working experiences in the healthcare industry
Office Location: Hong Kong Science Park, Shatin
Remuneration:
Successful candidate will be offered attractive remuneration and be appointed on an initial two-year contract (subject to mutual agreement for contract renewal).
Application:
Interested parties should send full resume enclosing current and expected remuneration together with availability to recruitment3@genomics.org.hk on or before 21 March 2025. Only shortlisted candidates will be notified.
Data collected will be used for recruitment purpose only.
Senior Cloud Engineer
As HKGI advances in innovative cloud technologies, a remarkable opportunity has emerged for a Senior Cloud Engineer to join our Infrastructure team. The incumbent will assume the following responsibilities:
Key Responsibilities:
- Design, implement, and manage multi-cloud infrastructure solutions across AWS, Azure, Tencent Cloud and Huawei Cloud, and others to meet business requirements
- Develop and execute cloud strategies, including migration plans and optimisation strategies for cloud resources
- Lead deployment and management of Kubernetes clusters, ensuring high availability and performance in production environments
- Develop and maintain Infrastructure as Code (IaC) templates to automate cloud deployments
- Ensure the cloud solutions comply with cloud security principles, industry regulations and organisational policies
- Provide advanced troubleshooting and support for cloud-related incidents and issues, ensuring minimal downtime
- Collaborate with cross-functional teams to integrate CI/CD pipelines and support cloud-native application development practices
- Mentor junior engineers and provide guidance on cloud technologies, promoting knowledge sharing within the team
- Document cloud architecture, processes, and best practices for compliance and internal reference
- Stay current on emerging cloud technologies and recommend strategic improvements
- Perform any other duties assigned by senior officer
Requirements:
We are seeking a high-calibre candidate for the post of Senior Cloud Engineer who possesses:
- A bachelor’s degree in computer science, Information Technology, or a related field
- At least 5 years of hands-on experience with multi-cloud environments, including AWS, Azure, Alibaba Cloud, Huawei Cloud, or Tencent Cloud
- Strong knowledge of cloud computing technologies, such as AWS, Azure, Alibaba, Tencent, Huawei
- Proficiency in managing Kubernetes clusters in production, including troubleshooting and performance tuning
- Expertise in Infrastructure as Code template design using Terraform, CloudFormation or other similar tools
- Familiarity with container orchestration tools and platforms such as Red Hat OpenShift, SUSE Rancher, or VMware Tanzu is a strong advantage
- Strong understanding of cloud security principles, governance, and compliance standards
- Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders effectively
- Familiarity with CI/CD pipelines and cloud-native application development best practices
- Certifications in cloud platforms such as AWS Certified Solutions Architect, Alibaba Cloud ACE, Huawei Cloud HCIE, or equivalent
Office Location: Hong Kong Science Park, Shatin
Remuneration:
Successful candidate will be offered attractive remuneration and be appointed on an initial two-year contract (subject to mutual agreement for contract renewal).
Application:
Interested parties should send full resume enclosing current and expected remuneration together with availability to recruitment3@genomics.org.hk on or before 21 March 2025. Only shortlisted candidates will be notified.
Data collected will be used for recruitment purpose only.
IT Support Engineer
With HKGI’s continuous expansion, an additional IT Support Engineer is required to provide timely and effective front-line IT solutions to our internal users. The incumbent will assume the following responsibilities:
Key Responsibilities:
- Provide front-line IT support, addressing user inquiries via calls and emails
- Troubleshoot and resolve hardware, software, and IT services issues
- Support Windows desktops, Microsoft Office, business applications, and peripheral devices
- Manage user account and access control
- Maintain IT equipment, servers, and basic network connectivity
- Assist with server troubleshooting and Active Directory administration
- Track and update support requests in the service desk system
- Manage hardware and software inventories
- Collaborate with other members of the IT Helpdesk team on technical support and system implementation
- Adhere to IT security policies and procedures to protect sensitive information
- Perform any other duties assigned by senior officer
Requirements:
We are seeking a high-calibre candidate for the post of IT Support Engineer who possesses:
- A diploma or above in Computer Science, Information Technology, or related fields
- At least 2 years of experience in IT support
- Proficiency in administering Microsoft 365 products
- Strong problem-solving skills, a sense of responsibility, and a team-oriented attitude
- Availability to work on weekends as needed
Preferred Certifications and Skills:
- CCNA certification
Office Location: Hong Kong Science Park, Shatin
Remuneration:
Successful candidate will be offered attractive remuneration and be appointed on an initial two-year contract (subject to mutual agreement for contract renewal).
Application:
Interested parties should send full resume enclosing current and expected remuneration together with availability to recruitment3@genomics.org.hk on or before 21 March 2025. Only shortlisted candidates will be notified.
Data collected will be used for recruitment purpose only.
Manager (Corporate Communications) - Expired
Reporting to the Head of Corporate Communications, the incumbent will perform the following responsibilities to enhance HKGI’s brand awareness and foster public understanding of genomic medicine by planning and implementing a wide range of publicity initiatives.
Key responsibilities:
- Develop corporate messages and high-quality bilingual write-ups and articles to promote the work of HKGI
- Produce corporate publications and multimedia content, such as annual reports, leaflets, videos and branding items; manage the entire production process from creative concept to layout and printing
- Work closely with internal and external stakeholders to ensure the quality and accuracy of publicity materials
- Plan and organise corporate events and visits, ensuring smooth implementation through effective management of budget, schedule, logistics and post-event follow-ups
- Manage HKGI’s social media platform by developing engaging posts and monitoring performance to enhance HKGI’s online presence
- Oversee SEO and the content/design of HKGI website
- Perform any other duties assigned by senior officers
Requirements:
We are seeking a high-calibre candidate for the post of Manager (Corporate Communications) who possesses:
- A university degree in Language Studies, Communications, Public Relations or related disciplines
- At least 10 years of relevant work experience; experience in sizable public organisations will be an advantage
- Solid experience and knowledge in copywriting, design, printing and video production, including vendor management and budget control
- Proven track record in developing impactful corporate stories, planning and organising events, visits, and publicity campaigns targeting both the general public and professionals
- Solid experience in managing social media platforms such as LinkedIn
- Hands-on experience with web content management systems (CMS) such as WordPress, with experience in website revamping as an added advantage
- Excellent command of written and spoken English and Chinese
- A proactive, self-driven attitude with the ability to work independently under pressure in a dynamic setting
- Strong presentation and communication skills, keen attention to detail, resourcefulness and ability to multi-task
Office Location: Hong Kong Science Park, Shatin
Remuneration:
Successful candidate will be offered attractive remuneration and be appointed on an initial two-year contract (subject to mutual agreement for contract renewal).
Application:
Interested parties should send full resume enclosing current and expected remuneration together with availability to recruitment1@genomics.org.hk on or before 19 March 2025. Only shortlisted candidates will be notified.
Officer (Operational Support) - Expired
Reporting to the Manager (Clinical and Research Operations), the incumbent will assume the following responsibilities:
Key Responsibilities
- Support in logistics and operations related to patient recruitment for the Hong Kong Genome Project (HKGP) and other research initiatives
- Serve as one of the contact for partnering centres and patients, providing information about research projects, eligibility criteria, and enrolment procedures
- Maintain detailed and confidential records of recruitment progress and patient interactions
- Assist in organising promotional events, educational activities, and awareness campaigns to boost recruitment and community engagement
- Draft high-quality presentations and materials for internal briefings, public outreach, and stakeholder engagement
- Contribute to research activities as needed, including data entry, literature searches, and document preparation
- Provide administrative and operational support to the team
- Perform any other duties assigned by senior officers
Requirements:
We are seeking a high-calibre candidate for the post of Officer (Operational Support) who possesses:
- A bachelor’s degree in public health, life sciences, communications, marketing or a related discipline
- At least 3-4 years of experience in project coordination, marketing, communications, or public engagement, preferably from clinical research, life sciences, or healthcare environment
- Strong written and verbal communication skills in English and Chinese, with the ability to tailor messages for diverse stakeholders and craft effective presentations (Cantonese fluency is required; strong English writing skills are an advantage)
- Excellent interpersonal skills, demonstrating professionalism and courtesy, particularly in telephone interactions
- Proficiency in PowerPoint; hands-on experience with graphic design tools and media creation software is an advantage
- Strong organisational and multitasking skills to manage multiple projects simultaneously
- A team-oriented mindset with the ability to work independently and proactively
- Experience in managing social media platforms by applying digital marketing techniques is an advantage
Office Location: Hong Kong Science Park, Shatin
Remuneration:
Successful candidate will be offered attractive remuneration and be appointed on an initial two-year contract (subject to mutual agreement for contract renewal).
Application:
Interested parties should send full resume enclosing current and expected remuneration together with availability to recruitment4@genomics.org.hk on or before 13 March 2025.