{"id":18096,"date":"2026-03-19T13:33:15","date_gmt":"2026-03-19T05:33:15","guid":{"rendered":"https:\/\/hkgp.org\/?post_type=job&#038;p=18096"},"modified":"2026-04-09T16:44:59","modified_gmt":"2026-04-09T08:44:59","slug":"it-support-engineer-5","status":"publish","type":"job","link":"https:\/\/hkgp.org\/en\/job\/it-support-engineer-5\/","title":{"rendered":"IT Support Engineer &#8211; Expired"},"content":{"rendered":"<p>With HKGI\u2019s continuous expansion, an additional IT Support Engineer is required to provide timely and effective front-line IT solutions to our internal users.\u00a0 The incumbent will assume the following responsibilities:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Responsibilities:<\/strong><\/p>\n<ul>\n<li>Provide front-line IT support, addressing user inquiries via calls, Microsoft Teams and emails<\/li>\n<li>Troubleshoot and resolve hardware, software, and IT services issues<\/li>\n<li>Support Windows desktops, Microsoft Office, business applications, and peripheral devices<\/li>\n<li>Manage user account and access control<\/li>\n<li>Maintain IT equipment, servers, and basic network connectivity<\/li>\n<li>Assist with server troubleshooting and Active Directory administration<\/li>\n<li>Track and update support requests in the service desk system<\/li>\n<li>Manage hardware and software inventories<\/li>\n<li>Collaborate with other members of the Enterprise IT Services team on technical support and system implementation<\/li>\n<li>Adhere to IT security policies and procedures to protect sensitive information<\/li>\n<li>Perform any other duties assigned by senior officer<\/li>\n<\/ul>\n","protected":false},"template":"","class_list":["post-18096","job","type-job","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-24 09:42:23","action":"change-status","newStatus":"draft","terms":[],"taxonomy":""},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/hkgp.org\/en\/wp-json\/wp\/v2\/job\/18096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hkgp.org\/en\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/hkgp.org\/en\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/hkgp.org\/en\/wp-json\/wp\/v2\/media?parent=18096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}